CE933-20 Marketing the Service
Introductory description
The focus of this module is on marketing opportunities for clients so that they are aware of how and why to engage in career development learning delivered by a university careers service, placement unit, volunteer centre or other department. Support for career development can involve a wide range of activities including one-to-one discussions, group work, courses, online activities, curriculum activity, placements, work experience, large and small events, employer engagement, careers information, reading and job applications. All of these can be better explained to our clients through effective marketing.
Module aims
This module aims to provide students with an introduction to the theory and practice of marketing within a service context. It will allow them to develop an understanding of the relevance of marketing to their operation and to develop appropriate marketing strategies within a university careers service, placement unit, volunteer centre or other department.
Outline syllabus
This is an indicative module outline only to give an indication of the sort of topics that may be covered. Actual sessions held may differ.
Marketing definitions.
Service marketing.
Linking service marketing and career development theories.
Marketing environment.
Segmenting markets.
Marketing information and research.
The marketing mix.
Strategy Implementation.
Learning outcomes
By the end of the module, students should be able to:
- Demonstrate knowledge and understanding of service marketing and how this can be integrated with career development theories
- Critically evaluate marketing activities within their service context with reference to theory and practice
- Identify proposals to implement effectively improvements to marketing activities within their service context
- Present material in clear written form by identifying, analysing and applying key texts and practices using appropriate and adequate structure, spelling, grammar, syntax, length and referencing
Indicative reading list
Reading lists can be found in Talis
Specific reading list for the module
Subject specific skills
Demonstrate knowledge and understanding of service marketing and how integrates with career development theories;
Critically evaluate marketing activities within their service context with reference to theory and practice;
Identify proposals to implement effectively improvements to marketing activities within their service context.
Transferable skills
Present material in clear written form by identifying, analysing and applying key texts and practices using appropriate and adequate structure, spelling, grammar, syntax, length and referencing.
Study time
| Type | Required |
|---|---|
| Other activity | 30 hours (15%) |
| Private study | 170 hours (85%) |
| Total | 200 hours |
Private study description
Use of online materials, reading, self-reflection, and engaging with others.
Other activity description
Engagement with materials provided via a virtual learning environment supported by online module reading and webinar support.
Costs
No further costs have been identified for this module.
You must pass all assessment components to pass the module.
Assessment group A3
| Weighting | Study time | Eligible for self-certification | |
|---|---|---|---|
Assessment component |
|||
| Work-based Project | 100% | No | |
|
Marketing Project |
|||
Reassessment component is the same |
|||
Feedback on assessment
Webinar and forum feedback on formative assessment tasks Written feedback on summative assessment
Courses
This module is Optional for:
- Year 1 of TCES-L550 Postgraduate Taught Career Education, Information and Guidance in Higher Education
This module is Core option list A for:
- Year 1 of TCES-L576 Postgraduate Diploma in Career Education, Information and Guidance in Higher Education
-
TCES-L550 Postgraduate Taught Career Education, Information and Guidance in Higher Education
- Year 1 of L550 Career Education, Information and Guidance in Higher Education
- Year 1 of L576 Career Education, Information and Guidance in Higher Education
This module is Core option list B for:
- Year 1 of TCES-L550 Postgraduate Taught Career Education, Information and Guidance in Higher Education
-
TCES-L551 Postgraduate Taught Management of Student Work Experience
- Year 1 of L551 Management of Student Work Experience
- Year 3 of L551 Management of Student Work Experience
- Year 4 of L551 Management of Student Work Experience
- Year 5 of L551 Management of Student Work Experience
- Year 6 of L551 Management of Student Work Experience
This module is Option list A for:
- Year 1 of TCES-L551 Postgraduate Taught Management of Student Work Experience