WM9QT-15 Healthcare System Redesign
Introductory description
This module entails exploring approaches that are used for redesigning healthcare systems resulting from quality improvements. Informed by various disciplines, module materials will examine a range of approaches to address such priorities as system performance, timeliness of care, affordability, corrective actions necessary to reduce system errors, trade-offs, along with system efficiency and effectiveness.
Module aims
This module aims to provide students with fundamental knowledge involving the functional analysis of health systems and redesigning such systems to reduce and/or eliminate errors for quality improvement. It will also focus on understanding and evaluating approaches that guide trade-offs and managing risks when redesign health systems to ensure performance.
Outline syllabus
This is an indicative module outline only to give an indication of the sort of topics that may be covered. Actual sessions held may differ.
- Conceptual designs of health systems
- Functionalities and analyses involving health systems
- Concepts of verification and validation
- Issues of traceability among system requirements
Learning outcomes
By the end of the module, students should be able to:
- 1. Critically analyze components, processes, activities, and interactions in the conceptual design and redesign of the healthcare system.
- 2. Synthesize stakeholder information to understand a given quality problem within a system.
- 3. Systematically model data and information for system redesign.
- 4. Analyse and assess derived models to evaluate and mitigate risks to ensure system performance.
- 5. Critique the role of key performance indicators in the redesign of healthcare operations.
Indicative reading list
The Royal Academy of Engineering and The Academy of Medical Sciences. (2017). Engineering better care a systems approach to health and care design and continuous improvement. Available on the web at: https://raeng.org.uk/policy-and-resources/engineering-policy/health/engineering-better-care
Procter, P. R., Compton, W.D., Grossman, J.H., and Fanjiang, G. (2005) Building a Better Delivery System. A New Engineering/Health Care Partnership. National Academy of Engineering (US) and Institute of Medicine (US) Committee on Engineering and the Health Care System; Washington (DC): National Academies Press (US); 2005. ISBN-10: 0-309-09643-X
Clarkson, J. P. (2018). What has engineering design to say about healthcare improvement? Design Science, 4. https://doi.org/10.1017/dsj.2018.13.
Clarkson, J., Dean, A.J., Ward, B.J., Komashie, C., A. and Bashford, T. (2018). A systems approach to healthcare: from thinking to practice. Future Healthcare Journal 2018 Vol 5, No 3: 151–5.
Komashie A, Ward J, Bashford T, et al. Systems approach to health service design, delivery and improvement: a systematic review and meta-analysis. BMJ Open 2021;11:e037667. doi:10.1136/ bmjopen-2020-037667
Kaplan G, Bo-Linn G, Carayon P. Bringing a systems approach to health. IOM Discuss Pap 2013;Published online:1–26 http://www. iom.edu/systemsapproaches.
View reading list on Talis Aspire
Research element
This module will delve into translating engineering concepts that characterize system design and integrate this with operational management and health science.
Interdisciplinary
Healthcare operational management is an evolving discipline that combines health science methodologies with engineering, statistics, quantitative elements of management with data science for quality and productivity improvement in the healthcare sector. This module will draw approaches and evidence from these diverse disciplines for health system redesign.
Subject specific skills
-problem solving
-risk management
-information literacy
Transferable skills
-adaptability
-ethical values
Study time
| Type | Required |
|---|---|
| Lectures | 20 sessions of 1 hour (13%) |
| Seminars | (0%) |
| Tutorials | (0%) |
| Online learning (independent) | 10 sessions of 1 hour (7%) |
| Other activity | 15 hours (10%) |
| Private study | 45 hours (30%) |
| Assessment | 60 hours (40%) |
| Total | 150 hours |
Private study description
Further reading on topics related to design issues involving complex distributed healthcare systems.
Other activity description
Self-directed activities for preparation towards class work. Guidance for these activities will be provided to students in
class.
Costs
No further costs have been identified for this module.
You must pass all assessment components to pass the module.
Assessment group A
| Weighting | Study time | Eligible for self-certification | |
|---|---|---|---|
| Written assessment -1 | 60% | 35 hours | Yes (extension) |
|
Develop a service redesign plan with respect to various requirements in the health sector. |
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| Written assessment -2 | 40% | 25 hours | Yes (extension) |
|
Conduct statistical analysis of data involving given key performance indicator in the context of system redesign. Word count 1500. |
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Feedback on assessment
Written feedback.
Courses
This module is Core optional for:
- Year 1 of TWMS-H1S5 Postgraduate Healthcare Operational Management (Full-time)