IB2B8-15 Operations Management
Introductory description
This module is only open to WBS undergraduate students, and some students taking joint degrees with WBS and another department. Students from other departments cannot take this module. To find detailed availability and to apply for this module, log in to my.wbs.ac.uk using your normal IT login details and apply via the my.wbs module application system. Once you’ve secured a place on my.wbs you should apply via your home department’s usual process, which usually takes place via eVision. Note that you do not require the module leader’s permission to study a WBS module, so please do not contact them to request it.
Module aims
Operations Management is the activity of managing the resources which are devoted to production and delivery of products and services. The module aims to provide an introduction to the decisions managers need to make about the design and management of operations. It provides conceptual, analytical and practical insights into the effective management of operations in manufacturing and service companies in both private and public sector organisations.
Outline syllabus
This is an indicative module outline only to give an indication of the sort of topics that may be covered. Actual sessions held may differ.
- Introduction to operations management: key definition and models
- Performance measurement in operations management
- Design of operations (process design)
- Capacity Management
- Pull/Push & Inventory Management
- Queuing and Psychology of Waiting
- Operations improvement
- Sustainable Operations
Learning outcomes
By the end of the module, students should be able to:
- Identify and define the main components of an operation
- Understand the organisational and strategic context within which operations managers function
- Understand, apply and evaluate models for the design and management of processes
- Understand, apply and evaluate fundamental concepts of operations planning and control
- Understand, apply and evaluate principles and methods of operations improvement
- Analyse case studies to propose potential business solutions as they relate to Operations Management
- Understand and evaluate the role of sustainability and responsibility for operations management
- Challenge the concepts and models presented on the module
Indicative reading list
The core text is: Slack, Brandon-Jones and Johnston (2019) Operations Management 9th Edition, Pearsons
The main journal articles used on the course come from:
- International Journal of Operations and Production Management
- International Journal of Service Industry Management
- Production and Operations Management Journal
- Journal of Operations Management "
Subject specific skills
Demonstrate an awareness of practical managerial issues in Operations Management, as well as some generic solutions, for example:
Interpret broader strategic aims as operations strategies.
Recognise problematic volume / variety profiles.
Recognise problematic process and layout decisions.
Recognise product / service and process misalignment.
Understand the likely consequences of and common solutions to process imbalance.
Recognise various demand seasonalities as well as appropriate responses to these.
Transferable skills
Demonstrate problem solving skills developed through analysing business problems in case studies
Demonstrate ability to be innovative and creative
Study time
Type | Required |
---|---|
Lectures | 10 sessions of 1 hour (7%) |
Seminars | 9 sessions of 1 hour (6%) |
Online learning (independent) | 10 sessions of 1 hour (7%) |
Private study | 48 hours (32%) |
Assessment | 73 hours (49%) |
Total | 150 hours |
Private study description
preparation
Costs
No further costs have been identified for this module.
You do not need to pass all assessment components to pass the module.
Assessment group D2
Weighting | Study time | Eligible for self-certification | |
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Assessment component |
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Group Work (15 CATS) | 20% | 15 hours | No |
Video presentation |
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Reassessment component |
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Individual Assignment | Yes (extension) | ||
Assessment component |
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Online Examination | 80% | 58 hours | No |
Exam
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Reassessment component is the same |
Feedback on assessment
my.wbs
Courses
This module is Core for:
-
UIBA-N20B BSc in Management
- Year 2 of N20B Management
- Year 2 of N20B Management
- Year 2 of N23K Management with Accounting
- Year 2 of N234 Management with Digital Business
- Year 2 of N235 Management with Entrepreneurship
- Year 2 of N232 Management with Finance
- Year 2 of N252 Management with Marketing
- Year 2 of N23L Management with Strategy and Organisation
-
UIBA-N20F Undergraduate International Management
- Year 2 of N20F International Management
- Year 2 of N20F International Management
- Year 2 of N20S International Management (with Accounting)
- Year 2 of N20T International Management (with Chinese)
- Year 2 of N20P International Management (with Entrepreneurship)
- Year 2 of N20M International Management (with Finance)
- Year 2 of N20U International Management (with French)
- Year 2 of N20L International Management (with Marketing)
- Year 2 of N20V International Management (with Spanish)
- Year 2 of N20W International Management (with Strategy and Organisation)
- Year 2 of N20N International Management with Digital Business
- Year 2 of N20E Management (with Foundation Year)
- Year 2 of N234 Management with Digital Business
-
UIBA-N20E Undergraduate Management (with Foundation Year)
- Year 3 of N20E Management (with Foundation Year)
- Year 3 of N23N Management with Accounting (with Foundation Year and Placement Year)
- Year 3 of N23M Management with Accounting (with Foundation Year)
- Year 3 of N23E Management with Digital Business (with Foundation Year)
- Year 3 of N23F Management with Entrepreneurship (with Foundation Year)
- Year 3 of N23D Management with Finance (with Foundation Year)
- Year 3 of N252 Management with Marketing
- Year 3 of N254 Management with Marketing (with Foundation Year)
- Year 3 of N23P Management with Strategy and Organisation (with Foundation Year)
This module is Optional for:
- Year 2 of UGEA-RN21 Undergraduate German and Business Studies
- Year 2 of UIPA-L8N1 Undergraduate Global Sustainable Development and Business
- Year 2 of UIBA-N1RA Undergraduate International Business with French
- Year 2 of UIBA-N1RB Undergraduate International Business with German
- Year 2 of UIBA-N1RC Undergraduate International Business with Italian
- Year 2 of UIBA-N1RD Undergraduate International Business with Spanish
- Year 2 of UIBA-MN3A Undergraduate Law and Business Studies