Introductory description

The Certificate in Coaching and Mentoring offers you a foundation of relevant models and practical skills that will equip you to engage in purposeful coaching and mentoring conversations and relationships.
If you are new to coaching and mentoring this course has been developed for you, focussing on the development of core coaching skills: listening, questioning and structuring a coaching and mentoring conversation.
You will explore the spectrum from directive to non-directive approaches, and the contrast between coaching and mentoring, encouraging you to identify where you wish to operate in your own practice.
Course duration = part-time for 23 weeks.

Module aims

Outline syllabus

This is an indicative module outline only to give an indication of the sort of topics that may be covered. Actual sessions held may differ.

The key skills of listening, questioning and playing back.
Coaching frameworks.
Mentoring frameworks.
The spectrum from directive to non-directive coaching and mentoring.
Ethical issues in coaching and mentoring; managing a coaching or mentoring relationship over time.
Tools that can be used in coaching and mentoring.
Emotional Intelligence and coaching.
Developing your coaching practice.
Coaching and mentoring in organisations.

Learning outcomes

By the end of the module, students should be able to:

• Demonstrate an understanding of a range of ideas, tools and frameworks relevant to coaching and mentoring
• Consider some of the key ethical and practical issues in coaching and mentoring (e.g. confidentiality, managing boundaries)
• Develop key coaching skills, such as listening, questioning and playing back
• Understand how the relationship between coach or mentor and client evolves over time
• Set appropriate ground rules and boundaries to support coaching and mentoring relationships
• Explore a personal approach to coaching or mentoring taking into account the context within which you operate and the needs of your clients
• Communicate ideas in conversation and in writing
• Work effectively with others
• Study independently

Indicative reading list

View reading list on Talis Aspire

Subject specific skills

Active listening and powerful questioning skills.
Empathy and establishing the foundation of non-directive person centred coaching.
Notice language and the impact on the coachee, drawing on the language of metaphor and analogy.
Develop an understanding of a range of current theories and models of coaching and apply the knowledge to enhance coaching practice.
Take a self-reflective role in relation to professional practice.
Draw on theoretical concepts and relevant literature giving appropriate evidence and examples to discuss the essential components of effective coaching.
Demonstrate a specialist knowledge and application of techniques relevant to coaching.
To evaluate personal strengths and development needs.

Transferable skills

Understanding and evaluation of theoretical concepts, and the ability to translate these into practice.
Sound judgement, decision-making and initiative in complex and unpredictable situations.
Independent learning ability required for continuing professional development.
Able to self-reflection and to enhance self-awareness in complex and unpredictable situations.
Carefully and thoroughly present material in clear written form by identifying, analysing and applying key texts and practices using appropriate and adequate structure, spelling, grammar, syntax, length and referencing.